DIGITAL ADOPTION PLATFORMS: EXPLORING THE GLOBAL MARKET TRENDS

Authors

  • Geetesh Sanodia Technology Professional, CRM and Cloud Computing for Financial Services Industry, USA. Author

Keywords:

Digital Adoption Platform, WalkMe, Apty, Workplace Applications, Cloud Computing, Digital Transformation, Market Trends, Employee Onboarding, Case Studies, Automation

Abstract

In the rapidly evolving digital landscape, Digital Adoption Platforms (DAPs) are becoming essential tools for businesses aiming to streamline digital transformations and ensure that employees fully adopt and utilize digital systems. This paper explores global market trends surrounding DAPs, their role in enhancing workplace efficiency, and the impact of cloud computing and AI-driven processes. With the global DAP market expected to grow at a Compound Annual Growth Rate (CAGR) of 23.2%, we delve into the driving factors behind this expansion. Furthermore, the paper highlights tools like WalkMe and Apty, showcases real-world case studies, and outlines best practices for successful DAP implementation. Finally, we discuss the future outlook for DAPs, their integration with emerging technologies, and their significance in shaping the digital workplace.

References

WalkMe official website (www.walkme.com).

Apty official website (www.apty.io).

Industry reports on cloud computing and AI integration in digital platforms (Gartner Research).

McKinsey & Company report on digital transformation and software adoption (2021).

B. Marr, "How AI Will Transform Digital Adoption Platforms," Forbes, 2021.

P. Evans, "Digital Workplace and Employee Engagement," Deloitte Insights, 2020.

IDC, "Future of Work: Technology and Employee Experience," IDC Market Report, 2021.

Gartner, "Hype Cycle for Digital Adoption Solutions," 2021.

"Digital Adoption Platforms: Trends and Forecasts," Forrester Research, 2021.

B. Shapiro, "The Growing Need for Digital Adoption Platforms," Harvard Business Review, 2020.

J. Caine, "The Benefits of WalkMe for Large Enterprises," TechTarget, 2021.

"Standard Chartered Bank: Leveraging Apty to Drive Digital Transformation," Case Study, Apty.io, 2021.

"Cisco Systems: Improving CRM Adoption with WalkMe," Customer Success Story, WalkMe, 2020.

KPMG, "The Future of Work in a Post-Pandemic World," 2021.

Hitachi Vantara: Maximizing ERP Adoption with Apty, Customer Success Case Study, Apty.io, 2021.

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Published

2022-01-28

How to Cite

Geetesh Sanodia. (2022). DIGITAL ADOPTION PLATFORMS: EXPLORING THE GLOBAL MARKET TRENDS. INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY AND MANAGEMENT INFORMATION SYSTEMS (IJITMIS), 13(1), 101-111. https://lib-index.com/index.php/IJITMIS/article/view/IJITMIS_13_01_010