OPTIMIZING IT SOURCING IN HEALTHCARE:BALANCING CONTROL, COST, ANDINNOVATION
Keywords:
Healthcare, Information Systems, Information, Communication Technologies,, Sourcing Strategies, Internal Factors, External FactorsAbstract
In the labyrinthine world of healthcare, Information Systems (IS) and Information and Communication Technologies (ICT) are the lifeblood of patient care, administration, and research. Choosing the optimal strategy for sourcing these vital resources – in-house development, outsourcing, or a hybrid blend – can profoundly impact the organization's efficiency, data security, and financial health. This paper delves into the intricate web of factors influencing these critical decisions in healthcare facilities. Internal forces shape the path, from the size and budget of the facility to its technological maturity and risk tolerance. Strategic priorities come into play, dictating whether IS/ICT is a core competency or a supporting player, and influencing the focus on innovation or existing technologies. The availability and capabilities of skilled personnel within the organization further guide the decision-making process. External forces also hold sway, with the market landscape offering a buffet of options. The abundance of qualified vendors, their expertise in the healthcare domain, and their transparent pricing models can incentivize outsourcing. Regulatory constraints, particularly data privacy and security regulations, often demand tight control, pushing the needle towards in-house development. And the constant march of technological advancements – from the enticing allure of cloud solutions to the cuttingedge possibilities of AI – adds another layer of complexity to the equation. Navigating this multifaceted maze requires a comprehensive understanding of both internal and external factors. By conducting a thorough needs assessment, evaluating available options with a discerning eye, and carefully considering the impact of each factor, healthcare facilities can craft an optimal sourcing strategy that maximizes efficiency, security, and value in the long run. This paper equips healthcare leaders with the necessary insights to make informed decisions and ensure their technology roadmap leads to a healthier, more prosperous future.
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Copyright (c) 2022 Sripriya Bayyapu (Author)
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
