“STRATEGIES FOR IMPROVING THE QUALITY OF CUSTOMER SERVICE IN THE NEW NORMAL OF OPERATIONS DEPARTMENT, ELECTRICITY DU LAOS”. International Journal of Management (IJM) 15, no. 6 (December 26, 2024): 160–170. Accessed October 21, 2025. https://lib-index.com/index.php/IJM/article/view/IJM_15_06_013.