STRATEGIES FOR IMPROVING THE QUALITY OF CUSTOMER SERVICE IN THE NEW NORMAL OF OPERATIONS DEPARTMENT, ELECTRICITY DU LAOS. International Journal of Management (IJM), [S. l.], v. 15, n. 6, p. 160–170, 2024. Disponível em: https://lib-index.com/index.php/IJM/article/view/IJM_15_06_013.. Acesso em: 21 oct. 2025.