Sai Vishnu Vardhan Machapatri. “DIGITIZING MANUAL BUSINESS PROCESSES: IMPLEMENTING ONLINE APPLICATION SYSTEMS WITH SALESFORCE SITES AND COMMUNITY CLOUD”. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY (IJCET) 9, no. 4 (August 30, 2018): 365–371. Accessed October 6, 2025. https://lib-index.com/index.php/IJCET/article/view/IJCET_09_04_041.