Gnana Teja Reddy Nelavoy Rajendra. “GUARDING CUSTOMER SECRETS: ESSENTIAL DATA PRIVACY AND SECURITY STRATEGIES FOR CRM AND ERP SYSTEMS”. INTERNATIONAL JOURNAL OF ADVANCED RESEARCH IN ENGINEERING AND TECHNOLOGY (IJARET), vol. 11, no. 2, Feb. 2020, pp. 611-38, https://lib-index.com/index.php/IJARET/article/view/IJARET_11_02_069.