Gnana Teja Reddy Nelavoy Rajendra, “GUARDING CUSTOMER SECRETS: ESSENTIAL DATA PRIVACY AND SECURITY STRATEGIES FOR CRM AND ERP SYSTEMS”, IJARET, vol. 11, no. 2, pp. 611–638, Feb. 2020, Accessed: Jan. 30, 2026. [Online]. Available: https://lib-index.com/index.php/IJARET/article/view/IJARET_11_02_069